Full call analysis that shows what works
Every call runs through AI analysis: sentiment, talk/listen ratio, topics, objections and compliance flags. Instead of gut feeling โ smart stats that show exactly which script and phrasing close, and where you lose customers.
Smart stats, not just numbers
Sentiment
Detect customer mood across the call โ where it caught fire and where it was lost.
Talk/listen ratio
How much the agent talked vs listened โ a strong signal of sales-call quality.
Topics & objections
Which topics and objections came up โ to sharpen scripts.
Compliance flags
Automatic flagging of calls that broke compliance or phrasing rules.
Agent performance
Compare agents by closing, talk time and quality โ data, not gut feel.
Live dashboard
Call volume, performance and AI classification โ in real time, one screen.
Know what works โ instead of guessing
The average call-center manager hears a tiny fraction of calls and draws conclusions from feeling. CALLSAI analyzes every call with AI โ based on the recording and transcript โ and shows real patterns: which script closes, which objection recurs, and where agents lose customers.
The system automatically flags calls with negative sentiment or compliance deviations, so a manager can focus on exactly the calls that need attention โ instead of blind sampling. It turns QA from a random sample into a full picture.
- Sentiment + talk/listen ratio per call
- Recurring topics and objections detected
- Automatic compliance flags
- Agent comparison based on data
FAQ
How does call analysis work?+
Every call is recorded and transcribed, then the AI analyzes it: sentiment, talk/listen ratio, topics, objections and compliance flags โ automatically.
Do I have to listen to calls manually?+
No. Analysis is automatic per call, and the system flags the calls that need attention โ so you focus only on them.
Does it work for non-English calls?+
Yes โ analysis is built for multiple languages (including Hebrew), based on accurate transcription of the calls.
Stop guessing โ start measuring
Open an account, add credit, and start talking โ with AI that works from minute one.
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