A complete call center in the cloud
A full PBX for a sales or service center: smart queues, IVR, destination routing, recording and transcription on every call, AI analysis, and live supervision โ listen, whisper and barge. No hardware, no contract, live in minutes.
Speed wins โ the data
Most businesses are slow. Whoever answers first closes. CALLSAI calls and responds in seconds โ automatically.
Sources: MIT/InsideSales ยท HBR ยท Drift ยท Velocify
Everything a center needs
Full PBX
Extensions, WebRTC, numbers, smart routing and recording โ multi-region cloud.
Listen ยท whisper ยท barge
Live supervision, real-time coaching, and AI injection into the call.
Smart queues
Call distribution, rotating music, and optimization that shortens wait.
Recording + transcription
Every call recorded in stereo and transcribed โ kept forever.
Analysis & reports
Sentiment, agent performance and AI classification โ in a live dashboard.
AI voice agents
Bots that answer, route and handle simple calls.
Sales center or service โ same system
A good center is the difference between a lead that closes and a lead that vanishes. CALLSAI gives you a cloud PBX that runs all inbound and outbound calls from one screen โ no hardware to install and no technician. Set up queues, IVR and routing, and start working.
Every call has stereo recording, transcription and AI analysis, so a manager can supervise, coach and check quality. A shift manager can listen, whisper to an agent without the customer hearing, or barge into a call โ all live, from the browser.
- Cloud PBX with no hardware
- Queues, IVR and smart routing
- Recording + transcription + analysis on every call
- Live supervision: listen ยท whisper ยท barge
FAQ
Do I need to install hardware?+
No. Everything is in the cloud โ agents work from the browser (WebRTC) or any SIP phone. No physical PBX to install.
Can I connect my existing numbers?+
Yes. We are carrier-agnostic โ we connect to any SIP-compatible provider, and numbers can be ported.
How does agent supervision work?+
A manager picks a live call and can listen, whisper to the agent only, or barge in and join โ in one click, in real time.
Are recordings really kept forever?+
Yes. Every call is stored as a high-quality stereo file in the cloud, never deleted โ for QA, compliance and disputes.
Set up a call center in minutes
Open an account, add credit, and start talking โ with AI that works from minute one.
Open account